KOR Health Cancellation Policy

Cancellations are the responsibility of the client and must be made through the booking system. If you cannot cancel through the booking system, please email claudia@korhealth.com.au 24 hours before your class or appointment.

Please note: cancellations cannot be made via Facebook message, Instagram message or text.

Early Cancellations

(More than 24 hours before your session)

• Early cancellations will return your class or appointment back to your account as a class credit, which you can use to rebook another session.

• Early cancellations apply up to 24 hours prior to all classes and appointments

Of course, life happens — we’ll always take extenuating circumstances into consideration.

Late Cancellations

(Within 24 hours of your session)

• Classes cancelled within the 24-hour window will be considered a late cancel.

• Late cancels will not be re-credited to your account for group classes.

• Again, if something unexpected happens, reach out and each situation will be considered with care.